nusantata4d Privacy Policy: How We Handle Your Data
This page explains what data nusantata4d collects when you use our platform, how we store it, and what choices you have. Access depends on local law and is available where local law permits in Indonesia.
Data Akun Dilindungi
Pilihan Pengguna Jelas
Kontak Dukungan Tersedia
Berlaku Sesuai Hukum Lokal
KEBIJAKAN DATA KAMI
How We Collect and Use Your Information
When you create an account on nusantata4d, we collect the details you submit during registration — name, email address, and payment method identifiers such as your ShopeePay account reference, Bank Transfer details, or QRIS-linked identifier. We use this data to verify your account, process wallet transactions, and send service-related notifications. We do not sell your personal data to third parties. Data is retained for as long as your account remains active, and for a period afterward as required by applicable regulations in eligible regions. Cookies are used to keep your session active across your browser and to remember your device so returning to the lobby is faster. You can clear cookies through your browser settings, though doing so will end your current session. For transactions processed through local payment rails, the relevant payment provider also holds a record subject to their own privacy terms. We recommend reviewing those terms through your e-wallet or bank app. Where local law governs data handling, our practices follow those requirements. Availability of this service depends on local law and eligible regions.
ShopeePay
Your ShopeePay reference is stored as a payment identifier on your account. It is used only to match your deposit or withdrawal to your wallet. We do not store your ShopeePay PIN or full account credentials.
Bank Transfer
Bank Transfer details you submit are held against your account for verification and reconciliation. You can view and update your registered bank details from the account settings page after login.
QRIS
QRIS transaction references are logged per session to confirm payment status. These records are tied to your account ID and are visible in your transaction history inside your account dashboard.
CAKUPAN KEBIJAKAN INI
What This Policy Covers and What It Does Not
This policy applies to data you provide directly to nusantata4d through account registration, wallet transactions, and support interactions. It does not extend to third-party services you connect to, including payment providers and game content studios. Understanding the boundary helps you know who holds which records.
Account Access
Data collected during login and registration — email, password hash, device identifiers — falls fully under this policy. You can request a review of these records through our support channel.
Wallet Transactions
Transaction records for ShopeePay, Bank Transfer, and QRIS are logged in your account dashboard. Payment providers hold their own records under their own terms, which we do not govern.
Site Content
Game content from studios such as Pragmatic Play, PG Soft, and CQ9 is delivered through our platform. Those studios supply game titles only; their content does not carry your personal account data.
Third-Party Services
Links or embedded tools from outside nusantata4d — including payment gateways and analytics — operate under their own privacy policies. We are not responsible for data they collect independently.
HAK PENGGUNA ANDA
Your Practical Rights Under This Policy
You have real actions available to you under this policy. Your account dashboard shows the personal details we hold on file — open the account settings page after login to see your registered name, email, and linked payment methods. If any detail is incorrect, you can update it directly from that page. For records you cannot edit yourself, our support team can assist with corrections. You can also request a summary of the data tied to your account by contacting us through the support channel listed on this page. If you want to close your account and have your data removed, submit that request to support — we will process it in line with applicable local regulations. Retention periods apply where law requires us to hold records after account closure.
Review Your Records
Log in and open account settings to see what personal data nusantata4d holds for your profile, including registered payment identifiers and contact details.
Correct Account Details
Most fields — email, name, linked payment method — can be updated directly in account settings. Changes take effect immediately and are reflected in your transaction history going forward.
Raise a Data Question
For questions about how a specific piece of data is used, or to request a record summary, contact our support team via live chat or the email address listed in the support section below.
Request Account Closure
A request to close your account and remove personal data can be submitted to support. Processing follows applicable local regulations, and some records may be retained for the legally required period.
HUBUNGI TIM KAMI
How to Reach Us About This Policy
For privacy-related questions — data corrections, record requests, or account closure — our support team is available through the channels below. Include your registered email address and a short description of your request so we can locate the right account record.
Live Chat
Open the chat icon from any page after login. Live chat is the fastest route for account data questions and correction requests.
Email Support
Send your request to our support email address shown in your account settings page. Include your account ID for faster processing.
Help Center
The Help Center inside your account dashboard has answers to common data and privacy questions, including how to update payment details and manage cookie settings.
KEAMANAN DATA PLATFORM
How nusantata4d Protects Your Account Data
Account security on our platform starts with how data is stored and who can access it. We apply standard encryption practices to protect data in transit and at rest. Session tokens are tied to your device, so logging out from one device does not affect sessions elsewhere unless you choose to end all sessions from account settings. Cookie retention is limited to what is needed to keep your session active and recognise your device on return. We do not share your data with advertisers. For changes to this policy, we publish an update to this page and notify active accounts through the registered email address on file.
Data Encryption
Personal data and payment identifiers are encrypted in storage and during transmission. We do not store raw credentials — only the references needed to match your account to a transaction.
Cookie Control
We use session and device-recognition cookies only. You can clear them through your browser at any time. Clearing cookies will end your current session and remove saved device recognition.
Account Retention
Your data is held for as long as your account is active. After closure, records required by applicable local regulations are retained for the legally required period, then removed.
Policy Updates
When this policy changes, we update this page and send a notification to your registered email. The current version is always shown here — check this page for the most recent terms.
PERTANYAAN UMUM PRIVASI
Privacy Policy Questions and Answers
These are the questions we hear most often about how nusantata4d handles account data. If your question is not covered here, contact support through live chat or the email listed in your account settings.
What personal data does nusantata4d collect when I register?
We collect your name, email address, and payment method identifiers — such as your ShopeePay reference, Bank Transfer details, or QRIS-linked ID — during registration. This is the minimum needed to verify your account and process wallet transactions.
Can I see what data nusantata4d holds for my account?
Yes. Log in and open account settings to review your registered name, email, and linked payment details. For a full data summary, contact our support team through live chat or the support email shown in your account settings page.
How do I update or correct my information?
Most account details — email, name, and linked payment method — can be edited directly in account settings after login. For fields that are locked or need manual correction, reach out to our support team and they will process the update.
Does nusantata4d share my data with third parties?
We do not sell your data. Payment providers such as ShopeePay and Bank Transfer hold their own transaction records under their own terms. Game content studios like Pragmatic Play and PG Soft supply game titles only and do not receive your personal account data.
How do cookies work on this platform and how do I control them?
We use session and device-recognition cookies to keep you logged in and speed up your return to the lobby. You can clear cookies through your browser settings at any time. Clearing them will end your current session and remove saved device recognition for that browser.
How do I close my account and have my data removed?
Submit a closure request to our support team through live chat or the support email in your account settings. We process it in line with applicable local regulations. Some records may be retained for the legally required period before they are removed.